Eye 312


FAQ

Answer

Eye 312 only works in Windows 7 and previous versions, there is no Windows 8 driver available.

Answer

Crazy Talk works with Windows 10 or previous versions but the Genius utility only works in Windows 7 or previous versions.

Answer

Because of copyright regulation, we cannot offer you a new CD or license key. You can download a free chatting program from the internet. They all work with this webcam.

Answer

Unfortunately, we do not offer global warranty on our products.

Answer

CrazyTalk CD is a free bundled software in the package, you can download any kind of chat software or app from the internet.
They all work with with the webcam.

Answer

If webcam is a plug-n-play device, no driver is required.
Check your webcam spec. and tablet if it is OTG or not, and your Android OS must be 4.2 or above.
You also have to find an App that can transmit a video signal between the tablet and webcam.

Answer

If you install Amcap (bundled software) or Skype, under property page you can turn the Auto EV off by the software.

Answer

Since it is still in the 30 day return period for Amazon, we suggest you return the defective unit to Amazon for exchange/refund. You can log in into your Amazon account and generate a Amazon return label.

Answer

Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

Answer

The product is a plug-n-play device, no driver is required.
The software in the package is a application, it only works with Win7 and previous versions.
Plug the webcam into the laptop first before you install the IPM program.

Answer

Did you install the Genius IPM utility? If yes, turn off the function. If you did not install the bundled software, you should check Video Setting in the chat program and find out if your friend has turned off the function which causes you cannot see them. Also make sure the other webcams are normal.

Downloads

Description
Version
Operating system
Description
Eye 312 Driver

Version

Operating system
Windows 7,Windows Vista,Windows XP

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