GP-B200A


FAQ

Answer

Unfortunately, we do not offer global warranty on our products.

Answer

Since it is still in the 30 day return period for Amazon, we suggest you return the defective unit to Amazon for exchange/refund. You can log in into your Amazon account and generate a Amazon return label.

Answer

Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

Answer

Generally screen protectors are not recommended for use, as they can interfere with the touch screen’s ability to consistently detect the pen tip. Genius pen is optimized for use without a screen protector.

Answer

As long as the power is on, it can be used directly even if it is not paired.

Answer

Blue: Power is turned on.
Red: Battery is charging.
Off: Battery is fully charged.

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