HS-G500V


FAQ

Answer

The vibration is based on the rhythm of music you play.
Plug the USB cable into your laptop, the vibration function is from the USB port when you power on, while the green light is on you can adjust the strength by pushing the switch.
You may try louder music to ensure the vibration function.

Answer

Try the Testing Function in Skype to ensure if it is Mic noise, and try it on a different PC. If the problem still exists, contact your retailer or customer support.

Answer

Unfortunately, we do not offer global warranty on our products.

Answer

Since it is still in the 30 day return period for Amazon, we suggest you return the defective unit to Amazon for exchange/refund. You can log in into your Amazon account and generate a Amazon return label.

Answer

Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

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