Make sure you have kept the receipt/invoice and return it to your retailer or contact customer support for assistance.
Your warranty is one year from the date of purchase.
Unfortunately, we do not offer global warranty on our products.
Since it is still in the 30 day return period for Amazon, we suggest you return the defective unit to Amazon for exchange/refund. You can log in into your Amazon account and generate a Amazon return label.
Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.
We appreciate your feedback for your Genius product user experience