Media Pointer 100


FAQ

Answer

The dongle, KB, and mouse require a code pairing process. One receiver is mapped with one KB, so if the dongle (receiver) is lost, unfortunately, it is not replaceable.

Answer

Yes, it is a plug and play device. It works fine with Windows or Mac OS.

Answer

Unfortunately, we do not offer global warranty on our products.

Answer

Since it is still in the 30 day return period for Amazon, we suggest you return the defective unit to Amazon for exchange/refund. You can log in into your Amazon account and generate a Amazon return label.

Answer

Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

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