Scorpion K10


FAQ

Answer

Unfortunately, we do not offer global warranty on our products.

Answer

Since it is still in the 30 day return period for Amazon, we suggest you return the defective unit to Amazon for exchange/refund. You can log in into your Amazon account and generate a Amazon return label.

Answer

Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

Answer

Press Fn+PGUP to enter customized mode then press Fn+1,Fn+2~Fn+6 to set regional backlight function.

Answer

The SmartGenius App is compatible with computers running OS as:
• Windows 7 SP1 or higher
• Mac OS X 10.9 and higher

From hardware perspective, following specification are recommended:
• Processor: 2 GHz or faster
• RAM: 4GB as minimum and 8GB is recommended for 64-bit OS system

Answer

Please refer to below links first and follow the setting steps.
http://www.geniusnet.com/smartgenius_help or http://www.geniusnet.com/smartgenius/tutorial

If you still have further questions, please email to support@geniusnet.com and we will reply you as soon as possible.

Downloads

Description
Version
Operating system
Description
Scorpion K10 TXID Reset Program

Version

Operating system
Windows 10,Windows 8,Windows 7,Windows Vista, Windows XP

Description
SmartGenius App

Version

Operating system
Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista

Description
SmartGenius App

Version

Operating system
Mac OS X 10.8 or later

User Manual
User Manual
Scorpion K10 User's Manual

Feedback

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