Scorpion M6-400


FAQ

Answer

The cable length for each model is 2 meters.

Answer

Unfortunately, we do not offer global warranty on our products.

Answer

Since it is still in the 30 day return period for Amazon, we suggest you return the defective unit to Amazon for exchange/refund. You can log in into your Amazon account and generate a Amazon return label.

Answer

Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

Answer

The mouse jolts on some surfaces, use the bundled mouse pad to solve this problem.

Answer

The color of the logo cannot be changed. You could only change the frequency of the Breath Light to Fast/Normal/Slow.

Answer

Change new battery. The mouse should work normal even if you don’t install the driver UI. But if the problem is the same after changing on different laptop, the product is broken.

Answer

The SmartGenius App is compatible with computers running OS as:
• Windows 7 SP1 or higher
• Mac OS X 10.9 and higher

From hardware perspective, following specification are recommended:
• Processor: 2 GHz or faster
• RAM: 4GB as minimum and 8GB is recommended for 64-bit OS system

Answer

Please refer to below links first and follow the setting steps.
http://www.geniusnet.com/smartgenius_help or http://www.geniusnet.com/smartgenius/tutorial

If you still have further questions, please email to support@geniusnet.com and we will reply you as soon as possible.

Downloads

Description
Version
Operating system
Description
SmartGenius App

Version

Operating system
Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista

Description
SmartGenius App

Version

Operating system
Mac OS X 10.8 or later

User Manual
User Manual
Scorpion M6-400 User's Manual-ARA

User Manual
Scorpion M6-400 User's Manual-BRA

User Manual
Scorpion M6-400 User's Manual-CZE

User Manual
Scorpion M6-400 User's Manual-GER

User Manual
Scorpion M6-400 User's Manual-HUN

User Manual
Scorpion M6-400 User's Manual-KAZ

User Manual
Scorpion M6-400 User's Manual-RUS

User Manual
Scorpion M6-400 User's Manual-SLK

User Manual
Scorpion M6-400 User's Manual-SLV

User Manual
Scorpion M6-400 User's Manual-SPA

User Manual
Scorpion M6-400 User's Manual-UKR

User Manual
Scorpion M6-400 User's Manual

Feedback

We appreciate your feedback for your Genius product user experience