SW-G2.1 3000


FAQ

Answer

The speaker control unit or speaker have a defective right port. The only way for us to know for sure is to have you send it back to us or the original store for replacement service. Contact customer support for assistance.

Answer

1.If there is no audio input (smartphone or PC, does not mean your control box unit)and the input level is less than the set value of 15 mV /1KHz, the speaker will go into standby mode after 5 seconds; when higher than 15 mV /1KHz, the speaker will start working. You should make sure the volume is slightly up.
2.If the LED light is in a cycle of flashing quickly by one second and being off by 3 seconds, that means the speaker is in standby mode. You need to increase the input source of volume over 50% to wake it up. The Standby Mode cannot be changed or turned off.

Answer

You cannot combine the two speaker systems because their output power is different.
SW-G2.1 3000s satellite output power is 15 Watts, SW-G5.1 3500 is 10 Watts. If you changed the satellite, your speaker system would be damaged.

Answer

Contact our customer support nearby for assistance.

Answer

Unfortunately, we do not offer global warranty on our products.

Answer

Since it is still in the 30 day return period for Amazon, we suggest you return the defective unit to Amazon for exchange/refund. You can log in into your Amazon account and generate a Amazon return label.

Answer

Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

Downloads

User Manual
User Manual
SW-G2.1 3000 User's Manual-ENG

User Manual
SW-G2.1 3000 User's Manual-RUS

User Manual
SW-G2.1 3000 User's Manual-GER

User Manual
SW-G2.1 3000 User's Manual-FRE

User Manual
SW-G2.1 3000 User's Manual-ITA

User Manual
SW-G2.1 3000 User's Manual-SPA

User Manual
SW-G2.1 3000 User's Manual-BRA_POR

User Manual
SW-G2.1 3000 User's Manual-NED

User Manual
SW-G2.1 3000 User's Manual-CZE

User Manual
SW-G2.1 3000 User's Manual-HUN

User Manual
SW-G2.1 3000 User's Manual-POL

User Manual
SW-G2.1 3000 User's Manual-SLV

User Manual
SW-G2.1 3000 User's Manual-SLK

User Manual
SW-G2.1 3000 User's Manual-SER

User Manual
SW-G2.1 3000 User's Manual-ROM

User Manual
SW-G2.1 3000 User's Manual-BUL

User Manual
SW-G2.1 3000 User's Manual-TUR

User Manual
SW-G2.1 3000 User's Manual-UKR

User Manual
SW-G2.1 3000 User's Manual-EST

User Manual
SW-G2.1 3000 User's Manual-LAT

User Manual
SW-G2.1 3000 User's Manual-LIT

User Manual
SW-G2.1 3000 User's Manual-KAZ

User Manual
SW-G2.1 3000 User's Manual-ARA

Feedback

We appreciate your feedback for your Genius product user experience