X-G600


FAQ

Answer

Unfortunately, we do not offer global warranty on our products.

Answer

Since it is still in the 30 day return period for Amazon, we suggest you return the defective unit to Amazon for exchange/refund. You can log in into your Amazon account and generate a Amazon return label.

Answer

Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

Answer

The mouse jolts on some surfaces, use the bundled mouse pad to solve this problem.

Answer

Change new battery. The mouse should work normal even if you don’t install the driver UI. But if the problem is the same after changing on different laptop, the product is broken.

Answer

The SmartGenius App is compatible with computers running OS as:
• Windows 7 SP1 or higher
• Mac OS X 10.9 and higher

From hardware perspective, following specification are recommended:
• Processor: 2 GHz or faster
• RAM: 4GB as minimum and 8GB is recommended for 64-bit OS system

Answer

Please refer to below links first and follow the setting steps.
http://www.geniusnet.com/smartgenius_help or http://www.geniusnet.com/smartgenius/tutorial

If you still have further questions, please email to support@geniusnet.com and we will reply you as soon as possible.

Downloads

Description
Version
Operating system
Description
SmartGenius App

Version

Operating system
Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista

Description
SmartGenius App

Version

Operating system
Mac OS X 10.8 or later

User Manual
User Manual
P.01-X-G600 User's Manual-ENG

User Manual
P.02-X-G600 User's Manual-RU

User Manual
P.03-X-G600 User's Manual-GER

User Manual
P.04-X-G600 User's Manual-FRE

User Manual
P.05-X-G600 User's Manual-ITA

User Manual
P.06-X-G600 User's Manual-SPA

User Manual
P.07-X-G600 User's Manual-BRA

User Manual
P.08-X-G600 User's Manual-CZE

User Manual
P.09-X-G600 User's Manual-HUN

User Manual
P.10-X-G600 User's Manual-POL

User Manual
P.11-X-G600 User's Manual-SLV

User Manual
P.12-X-G600 User's Manual-SLK

User Manual
P.13-X-G600 User's Manual-SER

User Manual
P.14-X-G600 User's Manual-ROM

User Manual
P.15-X-G600 User's Manual-BUL

User Manual
P.16-X-G600 User's Manual-TUR

User Manual
P.17-X-G600 User's Manual-UKR

Feedback

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